{"id":1967,"date":"2022-04-06T15:32:49","date_gmt":"2022-04-06T15:32:49","guid":{"rendered":"https:\/\/vidata.io\/blog\/webinaire-focus-on-loyalty-to-boost-growth\/"},"modified":"2022-04-08T19:26:01","modified_gmt":"2022-04-08T19:26:01","slug":"webinaire-focus-on-loyalty-to-boost-growth","status":"publish","type":"blog","link":"https:\/\/vidata.io\/en\/blog\/webinaire-focus-on-loyalty-to-boost-growth\/","title":{"rendered":"[WEBINAR] \u2013 Focus on loyalty to boost growth"},"content":{"rendered":"\n<p>In this webinar co-organised with PICOM by Cap Digital, we welcomed Cyrille Foillard, Chief Innovation Officer at RCI Bank &amp; Services. In 60 minutes, we explain how to rely on customer loyalty in 2021 to revive your company&#8217;s growth. This webinar will make you an expert in customer loyalty and satisfaction, so don&#8217;t miss it: watch it on replay!<\/p>\n\n\n\n<p>In 60&#8242; top time \u23f1\ufe0f, <a href=\"https:\/\/hs-2097282.t.hubspotstarter-jt.net\/e2t\/tc\/VVGzk81pQTYgW5YZFKF2_62bQW3GjFly4n_2f8MSn_nD3lGmQV1-WJV7CgRxkW8gvsQ74T-50wW4g985M7Py09xW4hkCM92qvnZ4V4dVk41ssXf3W49hh3Z3tcT3hW33nbd_1pkgHcW8zb_495rljv1W3bXMnC2K657wVLkf7w1bCCTBW8jHNz_96M1QmW6Q0lCc5PxHThW7b_VzX952C4hN6Z1p4JXn9kRW92C7Pj3GTfsZW3Dnlv33MNjJ9W35GJVG4h20R4W7YJYQW5LQ1b9W5sQ4z083Rg2DW5gDw6B7LV2dFW50JT4Y4VpKLsW77GS-b7Tw6wYW4_CpTK3hm56N2Fn1\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Alex CHINON<\/a>-CEO <a href=\"https:\/\/hs-2097282.t.hubspotstarter-jt.net\/e2t\/tc\/VVGzk81pQTYgW5YZFKF2_62bQW3GjFly4n_2f8MSn_nk3lGmwV1-WJV7CgTHwW4VLCty9dygXCW3_05n-3V-4zLVmzvdh2VMbYGW2n-X835hq4csVfmCKF31DKX2W1R8G8q7TsQ9wW7RkFcn2qHYdjW1TTl3T7Tj7wsW16z1_m2P_s20W620lb07gN5_8W7rjBYn4m4HcZW5CNSF92_rTbKW8kcgv31cXvHhW4Z6kHr4sHjBwW4WsF58266fF_W43jmS85y3PhrW8lH-BZ8NQ0dzVVPlS34v8jFmW7qSM0x6jC9mJW7j6P-31M9N8M3pf21\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Vidata<\/a>&#8211; and Cyrille Foillard -Chief Innovation Officer at RCI Bank &amp; Services- offer you:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>20<strong>\u2019 best practices<\/strong>to improve customer loyalty<\/li><li>20\u2032 <strong>analysis and study<\/strong> of 2 loyalty strategies that work reliably<\/li><li>20\u2032 of no-holds-barred <strong>Q&amp;A<\/strong> where you can ask us all your questions in the chat<\/li><\/ul>\n\n\n\n<p>Here is the first part:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Webinaire RCI Bank &amp; Services x Vidata &quot;Miser sur la fid\u00e9lisation client pour raviver la croissance&quot;\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/nY8JSVput-g?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>To see the full replay for free, download it by clicking below!<\/strong><\/h3>\n\n\n\n<p>By downloading the full replay, you will discover:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><em>Good practices for building loyalty<\/em><\/li><\/ul>\n\n\n\n<p>How to make customer feedback a source of development? How to take into account and analyse the voice of the customer?<\/p>\n\n\n\n<p>Study &amp; Analysis of the Groupama Loire Bretagne case<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><em>2 strategies that will allow you to build loyalty reliably:<\/em><\/li><\/ul>\n\n\n\n<p>Strategy 1: how to facilitate the autonomy and decision making of your customers by simplifying the relational path?<\/p>\n\n\n\n<p>Study &amp; Analysis of the Allianz case<\/p>\n\n\n\n<p>Strategy: How to make Customer Care a strategic anti-churn lever?<\/p>\n\n\n\n<p>Case Study and Analysis of RCI Bank &amp; Services Switzerland<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><em>Finally, you will be able to benefit from the questions asked by the participants and the answers provided by Alex.<\/em><\/li><\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-vivid-cyan-blue-background-color has-background\" href=\"https:\/\/connect.vidata.io\/replay-webinaire-miser-sur-la-fid%C3%A9lisation-client-pour-raviver-la-croissance\">Download the full replay<\/a><\/div>\n<\/div>\n","protected":false},"featured_media":1087,"template":"","class_list":["post-1967","blog","type-blog","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.8 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>[WEBINAR] \u2013 Focus on loyalty to boost growth - Vidata<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vidata.io\/en\/blog\/webinaire-focus-on-loyalty-to-boost-growth\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[WEBINAR] \u2013 Focus on loyalty to boost growth\" \/>\n<meta property=\"og:description\" content=\"In this webinar co-organised with PICOM by Cap Digital, we welcomed Cyrille Foillard, Chief Innovation Officer at RCI Bank &amp; Services. 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