{"id":1976,"date":"2022-04-07T15:22:29","date_gmt":"2022-04-07T15:22:29","guid":{"rendered":"https:\/\/vidata.io\/blog\/how-to-personalise-the-employee-experience\/"},"modified":"2022-04-07T15:22:31","modified_gmt":"2022-04-07T15:22:31","slug":"how-to-personalise-the-employee-experience","status":"publish","type":"blog","link":"https:\/\/vidata.io\/en\/blog\/how-to-personalise-the-employee-experience\/","title":{"rendered":"How to personalise the Employee Experience?"},"content":{"rendered":"\n<p>For several years, human resources have been modernised, giving more importance to well-being at work. New positions such as &#8220;Happiness Manager&#8221; have been created, for example. Find out in this article how to personalise your Employee Experience.<\/p>\n\n<p>Companies spent an average of <strong>$2420 per person in 2019<\/strong> on initiatives to improve the employee experience. These initiatives typically include flexible working policies, office redesigns, or learning and development opportunities.<\/p>\n\n<p>But the <strong>return on investment<\/strong>from such initiatives is disappointing: <strong>only 13% of employees<\/strong> are fully <strong>satisfied<\/strong>with their work experience.<\/p>\n\n<p>Despite all these efforts to provide a positive experience at work, <strong>why are companies still hitting a brick wall?<\/strong><\/p>\n\n<p><strong>The answer: The strategies deployed so far lack personalization.<\/strong><\/p>\n\n<p>Standardised HR approaches are no longer in vogue and it is becoming essential to <strong>personalise<\/strong>them. In the same way that we offer a tailor-made service to our customers, we must offer a <strong>tailor-made HR service<\/strong> to our employees.<\/p>\n\n<p>Personalisation is a marketing strategy that consists of <strong>contextualising experiences and messages<\/strong>according to the characteristics of the employee.<\/p>\n\n<p>It consists of offering a <strong>unique employee experience, adapted to his or her profile.<\/strong> The personalisation of the employee experience is taking place in a context of <strong>changing practices<\/strong> where employees are placing more and more importance on their well-being at work and where <strong>digitalisation<\/strong>is becoming increasingly important. In this context, the personalisation of the employee experience, that is to say, the need for an employee to be considered in his or her <strong>uniqueness<\/strong>, responds both to a new expectation on the part of the latter and to a <strong>challenge of differentiation<\/strong> for companies that are facing an increasingly fierce war for talent.<\/p>\n\n<p>This need is all the more acute with generations Y and Z (born after 1981) who have grown up in a world that is becoming more and more digital every day. They no longer have the same professional expectations as previous generations.<\/p>\n\n<p>In particular, as consumers, they have become accustomed to receiving<strong>ultra-personalised communications<\/strong> from brands. And it is only natural that they expect the same from their employers.<\/p>\n\n<p>Employees are looking for a<strong>meaningful and personalized connection<\/strong> with their employer. <strong><a href=\"https:\/\/www.willistowerswatson.com\/en-US\/Insights\/2017\/03\/insights-from-the-2016-global-talent-management-and-rewards-and-global-workforce-studies-part-1https:\/\/\" rel=\"nofollow noopener\" target=\"_blank\">56%<\/a><\/strong> say their employer should understand them in the same way they understand their customers.<\/p>\n\n<h2 class=\"has-large-font-size wp-block-heading\">Your challenges: attract and engage talent<\/h2>\n\n<p><strong>The challenge of personalisation<\/strong> is particularly important today as companies are finding it increasingly difficult to recruit and retain the right talent.<\/p>\n\n<p>In 2016, worldwide, <strong><a href=\"https:\/\/www.manpowergroup.fr\/penurie-de-talents-2016\/https:\/\/\" rel=\"nofollow noopener\" target=\"_blank\">40%<\/a> of companies<\/strong> had <strong>difficulty recruiting<\/strong>.<\/p>\n\n<p>In a world where the link is more unstable, where <strong>the engagement<\/strong>of new generations is more critical, where companies face a real difficulty to recruit and retain skills, generating a <strong>positive employee experience<\/strong> is a <strong>satisfaction lever<\/strong>that allows the company to differentiate itself as an employer, to<strong>attract and mobilize the best talents<\/strong>, to aim for excellence.<\/p>\n\n<p><strong>Providing a personalised employee experience<\/strong> will have beneficial effects on the level of motivation and productivity of employees. The employee experience is decisive in the performance of companies: the commitment and motivation of employees have become central to differentiate themselves from other players.<\/p>\n\n<p>Every company today must ask itself: <em>what experience do I offer my employees today, and how can I improve it? What is currently preventing my employees from finding the framework and resources in work that allow them to develop and achieve their full potential?<\/em><\/p>\n\n<h2 class=\"has-large-font-size wp-block-heading\">Digital and Big Data at the service of the employee experience<\/h2>\n\n<p>On a daily basis, it is now easy to collect a lot of <strong>operational data<\/strong>on each employee, from their recruitment to their departure.<\/p>\n\n<p><em>Why not use this data to personalise the relationship with each employee?<\/em><\/p>\n\n<p>Digital technology then appears to be a <strong>catalyst for individuality<\/strong>. It is a wonderful tool to use to personalise the employee experience.<\/p>\n\n<p>By combining digital with an in-depth analysis of the data collected on employees, it is now possible to <strong>identify their needs<\/strong> and <strong>respond to them<\/strong> in the best possible way.<\/p>\n\n<p>By identifying and responding to their needs in a personalised way, the company will significantly <strong>reduce<\/strong>its <strong>turnover rate.<\/strong> By using previously collected data on why employees of the same profile stayed or left the company, the company will be able to retain its talent as long as possible.<\/p>\n\n<h2 class=\"has-large-font-size wp-block-heading\">A solution: personalised video<\/h2>\n\n<p>Many solutions exist today to personalise the relationship that companies have with their employees.<\/p>\n\n<p>Among them, <strong>personalised video<\/strong>seems to match the expectations of the latter in terms of digitalisation. It will indeed allow to <strong>communicate in a fun, educational and personalized way<\/strong> with them, at different moments of their life cycle within the company:<\/p>\n\n<ul class=\"wp-block-list\"><li><strong>At the time of onboarding<\/strong>, sending a personalised video to the new employee will enable them to <strong>better understand their new tasks<\/strong>. It will also <strong>reassure<\/strong>them by providing them with information that concerns them and to which they can refer if they forget.<\/li><li><strong>At the time of the new employee&#8217;s training,<\/strong> sending them a personalised video will engage them more strongly by improving their understanding and encouraging them to remember the information.<\/li><li><strong>At any time to build loyalty<\/strong> by communicating the <strong>advantages<\/strong>of working for the company: remuneration, social benefits, etc.<\/li><\/ul>\n\n<p>Thus, as we have seen, building a strong employee experience is one of the main challenges for internal communication in 2020 and for the years to come. To support this experience, <strong>personalised video<\/strong> is a tool capable of meeting the needs of your employees. Don&#8217;t wait any longer to use it!<\/p>\n","protected":false},"featured_media":1103,"template":"","class_list":["post-1976","blog","type-blog","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.8 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to personalise the Employee Experience? - Vidata<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vidata.io\/en\/blog\/how-to-personalise-the-employee-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to personalise the Employee Experience?\" \/>\n<meta property=\"og:description\" content=\"For several years, human resources have been modernised, giving more importance to well-being at work. 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