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Recruit new customers

  • Generate interest in prospects with a 100% personalised message
  • Improve the understanding of your offer
  • Follow up on prospects who have provided you with personal data by using your online simulator or by completing your form
  • Increase the commercial efficiency of your abandonment follow-ups
  • Generate emotion and get your prospects to take action: subscribe to an offer, transform a quote into a contract, validate a shopping cart, etc.


Engage new customers

  • Welcome your new customer
  • Explain to your new customer the benefits of their purchase
  • Reassure your new customer about your complex delivery/installation process
  • Increase the number of activations to an online customer area
  • Measure customer satisfaction with a questionnaire at the end of the video

Boost an Up & Cross-Sell strategy

  • Generate sales of complementary services/products
  • Encourage your customers to upgrade

Improve the performance of your loyalty/sponsorship programmes

  • Communicate with your customers on the benefits of your loyalty/sponsorship programme
  • Measure your prospects' level of understanding with a survey at the end of the video

Reactivate inactive customers

  • Generate an emotion among your former customers to encourage them to re-subscribe to your offer

After-sales service / Selfcare

After-sales service / Selfcare

  • Use personalised videos as a tool in your self-care strategy
  • Decrease call centre congestion
  • Measure customer satisfaction with a survey at the end of the video
Discover the benefits of Personalised Video
An expert will present the Vidata Solution to you in detail to increase the profitability of your marketing actions and build customer loyalty.