Send personalised videos to: convert your prospectsBuild customer loyaltyImprove your customer service
Thanks to Vidata, digital marketing leaders outperform their marketing objectives and make their customers happy.
By use case
- Selfcare after-sales service
- Human Ressources
Sending personalized videos has never been easier
The ability to quickly generate personalized videos for all your contacts, from a single video template
Creation of a customer video template
A secure API to import your data
An integration of personalized video at any time of your multi-channel journey: sms, email, landing page, customer area...
Satisfaction surveys integrated at the end of the video
How does it work?
Send your customers personalised videos at key moments in their customer journey to optimise performance. Enchant their customer experience by building a personalised and lasting relationship.
- Engage your customers from their first purchase
- Boost the results of your cross-sell / up-sell strategies
- Increase the recurrence of use of your product/service
- Reactivate your inactive customers
- Measure your customers' satisfaction with a questionnaire at the end of the video
Use personalised videos as an acquisition tool: send your prospects personalised videos to improve their understanding of your offer and turn them into customers more easily.
- Arouse the interest of your prospects
- Train your customers
- Improve the effectiveness of your follow-ups
- Convert more prospects into customers
- Measure the relevance of your content with a questionnaire at the end of the video
Combine people and technology to boost your self-care strategy: send your customers personalised videos to give them a quick and unique response and ensure a high level of customer satisfaction.