Allianz case, or how to boost the activation of the customer area!
Allianz, one of the world’s leading insurance companies, is improving customer onboarding and increasing multi-equipment rates with personalised videos.
Combine people and technology to boost your self-care strategy: send your customers personalised videos to provide them with a quick and unique response and ensure a high level of customer satisfaction.
This personalised video campaign had a high impact on customers as the video was watched to the end in 84% of cases.
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