How Mercer Enhances Customer Engagement with Personalized Videos
Explore how Mercer is revolutionizing client interaction and engagement using personalized videos!
This showcase delves into their innovative approach to encouraging clients to activate their online customer accounts, making it easier to access and utilize Mercer’s services.
📊 Impact of Personalized Videos:
Enhanced Customer Activation: Personalized videos have significantly increased the rate at which clients activate their online accounts.
Improved Interaction with Services: Easier access leads to better utilization of the services Mercer offers.
Whatch others
- Acquisition
- Onboarding
- Loyalty
- Reactivation
- Selfcare after-sales service
- Human Ressources
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