Nice Airport case study, or how to boost commitment to the new loyalty programme…and improve understanding of the tools!
Thanks to the push e-mail leading to a personalised explanatory video, Nice Airport presents the advantages of its “Airport Premier Club”: new application available on smartphones, digitised membership card, sponsorship programme, and so on.
Sending a personalised video to each member of the club has led to an increase in the number of downloads of the application as well as an increase in membership.
See other customer cases
- Acquisition
- Onboarding
- Loyalty
- Reactivation
- Selfcare after-sales service
- Human Ressources
Thanks for submitting the form!
Discover the benefits of Personalised Video