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Groupama Loire Bretagne
Head of Compensation Department
Nadia Roignant

Vidata offers a very effective solution for communicating with our customers. The results are impressive on all levels: customers are very satisfied with the attention they receive and we have improved the cost effectiveness of our communication.

Sosh by Orange
Head of the Direct Marketing Business Digital Department
Julie Hubert

Vidata has enabled us to significantly enhance the performance of the Sosh sponsorship by improving customer engagement. The personalised video device has improved the effectiveness of our communication.

the Belles Demeures Luxury Division of Se Loger
Marketing Director of the Belles Demeures Luxury Division
Clotilde Berenguer

Personalisation is a real added value, which allows the user to have the impression that the agency is going to give them a customised response directly. This is where the direct benefit in terms of conversion and turnover of the video comes from.

CNP Assurances Amétis
Head of Omnichannel Development BU Amétis Network & Social Protection
Antonis Giannisopoulos

The Vidata solution has enabled us to effectively promote the various digital channels available to our customers, to enhance the value of the customer area and the services offered to them and finally to communicate on our self-care strategy.

AXA Banque
Operational Excellence and Customer Satisfaction Manager
Sandrine Crépin

We wanted to remind the customer of the offer they had, while reassuring them of their choices, in order to increase trust and commitment towards the brand. We also wanted to encourage customers to download the AXA Bank application. The personalised video solution enabled us to meet these challenges. We had very responsive teams and an intuitive platform.

RCI Bank and Services
Marketing Director Switzerland

This onboarding video was unanimously appreciated by our customers and internal teams, because not only does it confirm the leasing by reminding them of the subscribed offer, but above all it details in an educational and reassuring manner the payment methods (specific to Switzerland) as well as the possibilities the customer will have at the end of the leasing. A real plus for the customer experience!

Business Unit Manager
Vincent Mosneron

This Welcome pack video was unanimously appreciated by our customers, because not only did it allow them to project themselves into their holidays in a customised way, but above all it detailed the sanitary process of managing arrivals in an educational and reassuring way.

Suravenir Assurances
Chef de Projet
Gaël Ratovelo

Une fois que les clients ont cliqué sur la vidéo et qu'ils la regardent, 90% des personnes la regarde jusqu'au bout, ce qui nous conforte beaucoup sur la pertinence de cette vidéo et sur sa personnalisation.

BPCE Financement
Marketing and CRM Project Manager
Delphine Laporte

We wanted to implement actions to improve the understanding of revolving credit, while boosting its activation and reactivation. The Vidata solution provided us with a combined response to these two challenges. The support offered by Vidata is based on a test and learn approach and allowed us to improve the system month after month.

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